FAQ
Frequently Asked Questions
Welcome to the Proactive Hub FAQ page. Here you’ll find answers to common questions about our premium gym equipment, customization options, ordering process, shipping, and more. If you can’t find the information you’re looking for, please don’t hesitate to contact our customer support team.
What makes Proactive Hub equipment high quality?
Our equipment is crafted using premium-grade materials, advanced engineering, and rigorous quality control. We focus on durability, performance, and longevity to ensure a worthwhile investment for your fitness journey.
What types of gym equipment do you offer?
We offer a curated selection of high-quality treadmills, strength training systems (multi-gyms, benches, free weights), cardio equipment (ellipticals, bikes, rowers), and essential fitness accessories.
Are your products suitable for home and commercial use?
Yes, all our equipment comes with a standard warranty against manufacturing defects. The specific warranty period may vary depending on the product. Please refer to the product description or contact our support team for details.
What customization options do you offer?
We provide several customization services, including logo integration, color palette adaptation to match your brand or personal style, and, depending on the equipment, certain functional modifications. We also offer custom packaging options.
What is the process for customizing equipment?
The customization process usually involves an initial consultation to discuss your requirements, followed by design mockups for your approval. Once approved, your customized equipment will be manufactured and shipped. Contact us to begin your customization journey.